T-Mobile Offers Free Replacements For Older Phones That Won't Work In 2021 https://ift.tt/2MioRkF
Nothing is as sure as change -- and as some T-Mobile customers may have learned on Monday, things sure are changing. The wireless operator is texting customers to tell them that if they own certain older Android smartphones, those won’t work as of Jan. 29. But on the plus side, T-Mobile is offering affected customers their choice of four phones, for free, to replace the one they’re losing. PhoneArena and other sites that follow the cell phone business say subscribers were already notified via U.S. mail about 19 models that will stop working Jan. 29. According to PhoneArena, the phones known to be affected include the Samsung Galaxy Note 4 (AT&T model), HTC Desire 650, Quanta Dragon IR7, Sony Xperia Z3 Compact, the Soyea M02 and the Google Nexus 9. T-Mobile says the older phones -- all from 2015 or so and earlier -- can’t support T-Mobile’s updates. The shutoff affects phones owned by T-Mobile, Metro and former Sprint customers. T-Mobile’s free replacement offer may just be shrewd, generous marketing or a way to ward off alarms from federal regulators (who took a while approving the merger with Sprint), who could see de-commissioning all those phones as a way to get old customers to pay for an upgrade. T-Mobile is also offering discounts on other phones to those affected by the Jan. 29 cutoff. T-Mobile didn’t respond to a Marketing Daily request for more information. During the holiday season, Samsung announced that its Gear smartwatches from 2013 or so wouldn’t be compatible with Samsung smartphones introduced in 2021 and beyond. Despite all those models, most customers aren’t affected because few people hold on to phones that long. Mobile Marketing via MediaPost.com: mobile https://ift.tt/2oB2PsH December 28, 2020 at 01:26PM
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