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How Brands Like Eloquii Use Technology To Upgrade Customer-Employee Interactions https://ift.tt/2Cl0jzv With an infinite supply of information available to consumers on-demand through the internet, retailers must ensure that store associates are not rendered obsolete. Leaders across the industry are equipping their employees with technology-based tools to duplicate the efficiency of digital support while remaining in touch with real-life, human interaction. New platforms are bringing these details to the forefront of retail interactions, enabling associates to recognize their customers and deliver personalized service and advice to improve the sales or service experience. In the following excerpt from PSFK’s Enhancing Service-Based Experiences Through Automation report, here is how three retailers and brands are equipping their associates with tech-based, assistive tools to enhance their service offerings and provide an optimal customer experience: Mystore-E Melissa Shoes Eloquii The Retail Trends Playbook 2020 is a report by business intelligence platform PSFK in partnership with Microsoft that presents key trends, best-in-class examples and strategies for executing intelligent retail with the aid of data-driven technologies. Download the full free report here. Lead image: stock photos from Monkey Business Images/Shutterstock With an infinite supply of information available to consumers on-demand through the internet, retailers must ensure that store associates are not rendered obsolete. Leaders across the industry are equipping their employees with technology-based tools to duplicate the efficiency of digital support while remaining in touch with real-life, human interaction. New platforms are bringing these details to the forefront of retail interactions, enabling associates to recognize their customers and deliver personalized service and advice to improve the sales or service experience. In the following excerpt from PSFK’s Enhancing Service-Based Experiences Through Automation report, here is how three retailers and brands are equipping their associates with tech-based, assistive tools to enhance their service offerings and provide an optimal customer experience: Mobile Marketing via PSFK http://www.psfk.com/ March 14, 2019 at 10:10AM
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