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Mobile Marketing

Dynamic Yield Unveils A New Personalization System

9/29/2022

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Dynamic Yield Unveils A New Personalization System

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Dynamic Yield has launched an operating system that it says allows brands to manage their consumer experience programs across channels and teams. The new system, Experience OS, provides a framework in which apps are organized in a core dashboard.

Experience OS supports email and all current and future digital channels, including web, app, or any digital interface, the company says. 

In addition, it can deliver personalized product recommendations, content and custom messages.

The system allows teams to “customize their solutions outside of the limits of traditional technology,” says Ori Bauer, CEO of Dynamic Yield. 

Experience OS is technology agnostic, Bauer adds. 

Users can plug in a combination of tools and build their own mix of capabilities.

Clients include Luisaviaroma, a luxury retailer based in Italy.

“Dynamic Yield enables our team to deploy complex engagement strategies across multiple channels seamlessly,” says Valentina Barbetta, ecommerce product owner at Luisaviaroma. “This year, we expanded our recommendation campaigns to mobile and saw a huge uplift (25%) as a result – the fact that we will be to do this from one platform is a game changer.”

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“Personalization is top of mind for almost every business we work with, and Experience OS finally offers a sustainable way to execute,” adds Kris Dimitroff, Global Head of Technology Partnerships at Emarsys, an omnichannel customer engagement platform that can be integrated with Experience OS.

 

 





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September 29, 2022 at 07:21PM
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TikTok Releases Community Guidelines Enforcement Report

9/29/2022

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TikTok Releases Community Guidelines Enforcement Report

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TikTok has released its latest Community Guidelines Enforcement Report, which shows how the rising social media company is enforcing guidelines and increasing the removal of videos and other content that do not meet those guidelines in Q2 of this year. 

Due to policy violations and other issues, the social-video social networking company removed over 113 million video clips between April and June. This marks an 11% increase over Q1, which follows a general quarter-over-quarter trend. 

Due to the app’s continued growth, the company now is removing more videos. According to TikTok, much of this removal is proactive and happens before users ever see the harmful content. 

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Internal data shows that the proactive removal of videos improved from 83.6% in Q1 to 89.1% in Q2, with removal of videos at zero views improved from 60.8% in Q1 to 74.7% in Q2. Video removals in under 24 hours improved from 71.9% to 83.9%. 

The report shows that under the category of “Minor Safety,” “Nudity and Sexual Activity Involving Minors” is the most common reason for the removal of videos on the app.

Fake accounts make up the majority of account removals. Thirty-three million fake profiles were removed in Q2, which translates to an increase of 62% from Q1. 

Due to the rise in fake accounts and the spread of misinformation, Tiktok says it will continue to develop its systems, investing in technology-based flagging as well as moderation and a new proactive fact-checking program.

“We have more than a dozen fact-checking partners around the world that review content in over 30 languages,” TikTok states. “All of our fact-checking partners are accredited by the International Fact-Checking Network as verified signatories of the International Fact-Checking Network’s code of principles.”

Since starting the fact-checking program in Q1 of this year, the company says it has identified 33 new misinformation claims, resulting in the removal of 58,000 videos from the app.





Mobile Marketing

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September 29, 2022 at 04:41PM
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Semrush on How to Create B2B Content for Generation Z

9/29/2022

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Semrush on How to Create B2B Content for Generation Z

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Lennox Powell Semrush

Lennox Powell Semrush While many B2B marketers are focused on Boomer and Millennial age senior marketing executives, what are B2B brands doing to connect with the next Generation of buyers? You know, those junior marketing pros born after 1997 aka Gen Z? Content Director at Semrush, @LenoxPowell, shared useful insights about connecting this up and coming group of customers that includes buyers of B2B products and services. First, you should know that GenZ is a large cohort - 32% of the global population, with massive spending power. Second, you should know that GenZ are definitely not Millennials 2.0. While Millennials are aspirational, idealistic and adapted to tech, their brand expectations are about storytelling On the other hand, Gen Z are authentic, pragmatic, and visual first about technology with brand expectations are about storyliving. Don't worry, I had to look up "storyliving" too. Jeff Fromm describes it as, "StoryLiving™ is about what companies do, not just what they say. It is not just being unique, but also meaningful and acting in the interests of many stakeholders." Ahh, that makes sense. However, don't I think GenZ has the market cornered on a trend towards consumers caring more about companies acting authentically and meaningfully in the interests of their customers. So, what's the marketing opportunity for Gen Z?  1. A whole new mindset 2. New opportunity to be creative 3. New loyal customer 4. New advocates for your brand There are important shifts in social platforms with Gen Z : they are not on Facebook or Pinterest. For Gen Z, TikTok is the new Facebook. TikTok is about fun, unpolished content which Gen Z loves. TikTok is expected to be the 3rd most popular social network by the end of 2022 and potentially displace Facebook and Twitter. Some forward thinking businesses are starting to take Gen Z opportunities seriously and doing things like hiring Chief TikTok Officers. (Personally I think that's just a gimmick - no one hired Chief Facebook Officers or Chief LinkedIn Officers - why should they do that with TikTok?) How do you go viral on TikTok?
  • Speak right away. 1 in 3 viral TikTok videos focused on a person speaking within the first 3 seconds.
  • Let the music play - More than half of viral TikTok videos used music as their primary background sound in the first 3 seconds.
  • One to one - 60% of viral videos featured one person visible on the screen
  • Keep it real - Create videos that portray real people with real lives
Is TikTok the new search? Younger users search on TikTok more than Google. TikTok surpassed Google as the most visited domain in 2021. "Gen Z "hates searching Google because crappy SEO blogs bury the answers they are looking for underneath keyword stuffed garbage". A study by Fractl found that Gen Z loves long tail search. The length of their search queries are much longer than Millennials and other generations. Words to consider in your content for Gen Z include - "best", "cheap", "how to", "top". Content doesn't always need to be literal and how to do this or that. Some of the most popular content amongst Gen Z is ASMR or other entertaining content that then opens the door to point to more practical content. Research from Clover Letter found that brands should not talk down to Gen Z. 52% want to be informed. 35% say media talks down to them, 37% hate clickbait. Tone of voice is important for Gen Z. They tend to lean towards informal, friendly types of communications. Marketing disruptors that are shaking things up. Web 3.0 is influencing how we are online and engaging. Gen Z will likely adopt these elements and marketers need to be prepared:
  • Blockchain
  • Crypto
  • NFT
  • Metaverse
Web 1 was disorganized and overwhelming Web 2 Was the rise of Facebook, Amazon, Google and amased a lot of power Web 3 is about taking some of that power back Think about this shift as you are planning your content topically and from a distribution standpoint. Gen Z is all about taking power back from corporations.

The emergence of Web 3 is fueled by Gen Z to decentralize apps and financial components to "take the power back".

Where does Metaverse play with Millennials? Parallel to the physical world, metaverse is a place where people can experience life digitally but can also include augmented reality as a hybrid of virtual and real world. What does this look like? Gucci has a store where users can buy products for their avatar. Lowes has an augmented reality option to try out power tools virtually. Adidas has a NFT community with limited access to merchandise. What does this mean to us as marketers? There's still a lot to be figured out. A lot of it is theoretical and experimental but it's taking off with Gen Z. If your team can experiment and test things out you'll be ahead of the game. Big brands are doing it and so should you. For a related post that digs even deeper into how to prepare for future B2B customers, be sure to read my coverage of LinkedIn’s Allyson Hugley on What’s Next: Connecting with Future Buyers.

The post Semrush on How to Create B2B Content for Generation Z appeared first on B2B Marketing Blog - TopRank®.





Mobile Marketing,SEO

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September 29, 2022 at 02:53PM
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Roku Nielsen Enable Deduped 4-Screen Cross-Measurement

9/29/2022

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Roku, Nielsen Enable Deduped 4-Screen Cross-Measurement

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Roku will enable deduplicated campaign reach and frequency measurement across tradtional TV, connected TV, desktop and mobile through Nielsen Total Ad Ratings.

The companies previously announced that Roku use Total Ad Ratings to provide measurement on Roku media running through its One View platform and video inventory on Roku Ad Framework certified channels.

Nielsen’s four-screen deduplication capabilities, which will debut on Nielsen Total Ad Ratings, are incorporated in Nielsen One, the cross-media measurement platform Nielsen is set to release in December.





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September 29, 2022 at 10:04AM
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Nielsen Strikes 'Four Screen' Measurement Deal With Roku

9/29/2022

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Nielsen Strikes 'Four Screen' Measurement Deal With Roku

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Nielsen has struck a deal with Roku to provide “four-screen measurement” across traditional TV, connected TV (CTV), desktop, and mobile in Nielsen Total Ad Ratings.

The measurement will allow TV advertising on the streaming app distributor to see deduplicated campaign reach and frequency across all four screens in the home.

The measurement will initially be available in Nielsen Total Ad Ratings and will be part of Nielsen’s upcoming Nielsen One, the measurement company's cross-media measurement platform that will be released in December 2022.

The four-screen measurement is available on the Roku platform, including any TV advertising media running through Roku’s OneView media selling platform and video inventory on the Roku Ad Framework for certified channels.

Since Roku started using Nielsen Digital Ad Ratings measurement in 2016, more than 200 advertisers have measured their TV streaming campaigns on Roku.

In 2021, Roku acquired Nielsen's advanced video advertising business, which includes s video automatic content recognition (ACR) and dynamic ad insertion (DAI) technologies, the latter a a key piece of addressable advertising, for TV programmers.

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Mobile Marketing

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September 29, 2022 at 10:04AM
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Mobile Advertising's Lagging Indicators

9/29/2022

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Mobile Advertising's Lagging Indicators

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At a time when the ad industry’s leading economists and forecasters are rethinking the concept of the media “line items” they used to calculate ad spending and growth, it’s interesting that none of them have one for “mobile.”

That’s because mobile is not really a distinct ad-supported medium, but instead a means by which consumers access media, either via mobile apps or browsers. But if I read between the lines in recent ad forecasts, including this morning’s U.S. update from IPG Mediabrands, I can guess that, heading into the U.S. and global economic slowdown, mobile isn’t exactly the fastest-growing advertising medium.

While overall ad spending in the U.S. is projected to expand nearly 11% this year due to incremental stimulus like the Winter Olympics, World Cup and midterm elections, as much as $10 billion of that spend is coming from those events and is largely attributed to non-mobile media formats, especially TV.

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Conversely, Vincent Létang, executive vice president-global market intelligence at IPG Mediabrands Magna unit, says mobile-oriented media -- especially social media apps -- are lagging overall growth.

“Social media is the media type that is struggling this year, due to the maturity of reach and usage,” Letang says, noting that the “targeting reach of social apps” has been hurt by Apple’s privacy framework updates on the phones of millions of iPhone users.

“Overall, we anticipate social ad revenues to grow by 4% to $63 billion this year -- with rapid growth of TikTok and almost no growth from incumbent social networks,” he explains.

Of course, consumers do use their mobile devices to access other high growth advertising formats, including search (which will rise 17% this year), retail media apps (Letang did not provide a number for that, but said it’s among the fastest-growing segments within search), and streaming media apps, including free, ad-supported ones that are the fastest-growing segment within the TV/video marketplace.





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September 29, 2022 at 09:03AM
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Daycare Apps Pose Privacy Risks Digital Rights Group Tells FTC

9/28/2022

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Daycare Apps Pose Privacy Risks, Digital Rights Group Tells FTC

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Popular mobile apps used by parents of young children in daycare are plagued by security and privacy risks, the digital rights group Electronic Frontier Foundation is telling the Federal Trade Commission.

Some daycare and early education apps “allow public access to children’s photos via insecure cloud storage,” while others have “dangerously weak password policies,” and at least one transmits information to Facebook, the digital rights group said Wednesday in a letter sent to FTC Chair Lina Khan.

The organization is urging the FTC to “assess potential paths to strengthen protections for young children’s data, or investigate other means to improve protections for children’s data in this context.”

The Electronic Frontier Foundation says it studied the privacy and security policies of 42 daycare apps, and found that most either said they shared data with third parties, or didn't describe their data sharing policies.

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Only 10 of the apps said they did not share data with third parties but, according to the Electronic Frontier Foundation, “7 of those 10 were sharing data with third parties anyway, contrary to their policy.”

“Parents find themselves in a bind: either enroll children at a daycare and be forced to share sensitive information with these apps, or don’t enroll them at all,” the group said in its letter to the FTC. “Paths for parents to opt a child out of data sharing are, with rare exception, completely absent.”

The organization began investigating after several parents who worked there were required to download apps in order to enroll their children in daycare. Those apps “frequently include notifications of feedings, diaper changes, pictures, activities, and which guardian picked-up/dropped-off the child,” Alexis Hancock, engineering director at the group, said in a June post.

The group adds in its letter to Khan that the federal children's privacy law -- which restricts developers of child-directed apps from collecting personal information from children under 13 -- doesn't cover daycare apps, because they are directed at parents, not children.





Mobile Marketing

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September 28, 2022 at 05:29PM
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Kroger Grows Its Straight-To-Door Delivery Service

9/28/2022

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Kroger Grows Its Straight-To-Door Delivery Service

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Kroger is pushing to win greater market share by expanding its fully-owned delivery service footprint with first-party fulfillment hubs and automated, high-performing warehouses. Get More Ideas With The PSFK Daily Newsletter



Mobile Marketing

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September 28, 2022 at 12:31PM
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Global NA CTV 1H Programmatic Spend Up 30%; 94% Of U.S. HHs Now Reachable

9/28/2022

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Global, NA CTV 1H Programmatic Spend Up 30%+; 94% Of U.S. HHs Now Reachable

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Global connected TV (CTV) ad spending rose 31% in first-half 2022 as compared with 1H 2021, according to Pixalate’s latest CTV/mobile ad supply trends report. 

The report, which uses open programmatic ad sales as measured by Pixalate as a proxy for ad spend, does not provide spend by dollar amount estimates, but says global programmatic CTV spend has increased by four times over the past three years.

North America saw 32% year-over-year CTV ad spend growth — just above the 31% global average. 

Regions that saw exponential growth included EMEA (up 816%) and Latin America (up 318%).

Fully 94% of all U.S. households are now reachable through open programmatic — up from 86% as of Q2 2021 and 92% as of Q1 2022.

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The volume of programmatic CTV apps globally has grown more than two times over the past two years.

 

CTV ad fraud was approximately 19% — about the same as in Q1 2022, and lower than Q4 2021’s 26%, but up from about 14% in 1H 2021. 

 

Roku remains the dominant device type, with a 44% share of programmatic CTV ad spend. LG devices saw their spend leap by 237%, to reach a 4% global share.


Looking at year-over-year share of voice of programmatic CTV ad sales, LG, Apple, and Microsoft saw large gains, and Samsung followed a gain of 19% from 1H 2020 to 1H 2021 with additional 40% growth in 1H 2022.

But Sony devices saw a 50% drop — on top of a 27% loss between 2020 and 2021.

Samsung followed a gain of 19% from 1H 2020 to 1H 2021 with additional 40% growth in 1H 2022.

 





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September 28, 2022 at 10:28AM
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QuikTrip Pilots High-Tech Cashierless Store

9/28/2022

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QuikTrip Pilots High-Tech, Cashierless Store

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QuickTrip is opening a next generation storefront featuring Amazon’s “Just Walk Out” checkout-free technology platform. Get More Ideas With The PSFK Daily Newsletter



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September 28, 2022 at 09:47AM
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